Privacy Policy

How we collect, process, and protect your personal data

Last Updated: January 2026

1. Introduction

LABOR SOCIEDADE CORRETORA DE CAMBIO LTDA ("Labor Cambio", "we", "us", or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

We comply with the Brazilian General Data Protection Law (Lei Geral de Protecao de Dados Pessoais - LGPD, Law 13.709/2018) and other applicable data protection regulations.

2. Data Controller

The data controller responsible for your personal information is:

LABOR SOCIEDADE CORRETORA DE CAMBIO LTDA
Av. Conselheiro Aguiar, 1472, Recife - PE
CNPJ: 06.132.348/0001-19
Email: info@laborcambio-brasil-fn.it.com
Phone: (81) 3465-0808

3. Information We Collect

We may collect the following categories of personal information:

3.1 Information You Provide

  • Identification Data: Full name, date of birth, nationality, marital status, profession
  • Documentation: ID number (RG), CPF, passport number, driver's license
  • Contact Information: Email address, phone number, residential address
  • Financial Information: Bank account details, income information, transaction history
  • Compliance Data: Information required for KYC (Know Your Customer) and AML (Anti-Money Laundering) checks

3.2 Information Collected Automatically

  • Usage Data: Pages visited, time spent on pages, click patterns
  • Device Information: IP address, browser type, operating system, device type
  • Cookies: We use cookies and similar tracking technologies. See our Cookie Policy for details.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under the LGPD:

Legal Basis Description
Compliance with Legal Obligation Processing required by Central Bank regulations, AML laws, tax laws
Contract Execution Processing necessary to provide our currency exchange services
Legitimate Interest Processing for fraud prevention, security, and business improvement
Consent Processing for marketing communications and non-essential cookies

5. How We Use Your Information

We use your personal information for the following purposes:

  • To process and execute currency exchange transactions
  • To verify your identity and comply with KYC/AML requirements
  • To comply with legal and regulatory obligations
  • To communicate with you about your transactions and our services
  • To improve our website and customer experience
  • To send marketing communications (with your consent)
  • To prevent fraud and ensure the security of our services

6. Data Sharing and Disclosure

We may share your personal data with:

  • Regulatory Authorities: Central Bank of Brazil, COAF, and other regulatory bodies as required by law
  • Service Providers: Payment processors, IT service providers, and professional advisors who assist us in delivering our services
  • Business Partners: MoneyGram, insurance providers, and other partners necessary to fulfill our services

We do not sell your personal data to third parties.

7. International Data Transfers

Some of our service providers may be located outside Brazil. In such cases, we ensure that appropriate safeguards are in place to protect your data, including standard contractual clauses or other mechanisms recognized by the LGPD.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, or reporting requirements. Under Central Bank regulations, transaction records must be retained for a minimum of 5 years.

9. Your Rights

Under the LGPD, you have the following rights regarding your personal data:

Right Description
Confirmation Confirm whether we process your personal data
Access Request access to your personal data we hold
Correction Request correction of incomplete, inaccurate, or outdated data
Anonymization/Blocking Request anonymization or blocking of unnecessary or excessive data
Deletion Request deletion of data processed with your consent (subject to legal requirements)
Portability Request transfer of your data to another service provider
Withdrawal of Consent Withdraw your consent at any time, where processing is based on consent
Information Be informed about entities your data has been shared with

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments.

11. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy and the LGPD. You can contact our DPO at:

Email: dpo@laborcambio-brasil-fn.it.com
Phone: (81) 3465-0808

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

LABOR SOCIEDADE CORRETORA DE CAMBIO LTDA
Av. Conselheiro Aguiar, 1472, Recife - PE
Phone: (81) 3465-0808
Email: info@laborcambio-brasil-fn.it.com
Ombudsman: 0800 281-9070